This End User License Agreement ("EULA") is a legal agreement between you ("User", "Customer", or "Licensee") and
Metapher Media Labs ("Metapher", "Company", "we", "our", or "us") governing the use of software products, applications, and platforms operated by Metapher Media Labs.
This agreement applies to all software provided by Metapher including but not limited to:
Magpiie (video production management and collaboration platform)
Creator workflow management tools
SaaS platforms and digital software services
Associated APIs, interfaces, and documentation
By accessing, installing, or using Metapher software products, you agree to be bound by this EULA. If you do not agree to this agreement, you must not access or use the software.
Metapher Media Labs develops software platforms and digital infrastructure for content creators, media teams, and digital businesses.
2. License Grant
Subject to compliance with this EULA and the Terms of Service, Metapher Media Labs grants you a limited, non-exclusive, non-transferable, revocable license to access and use the software. This license allows users to:
Access the software through authorized accounts
Use features provided by the platform
Manage projects and workflows
Collaborate with team members
Upload and manage content within the platform
This license does not grant ownership of the software. All intellectual property rights remain with Metapher Media Labs.
3. Permitted Use
Users may use the software solely for lawful purposes including:
Managing video production workflows
Collaborating with teams
Organizing digital content
Managing creative production processes
Users must comply with applicable laws, platform policies, and these license terms.
4. Restrictions
Users may not:
Copy or reproduce the software
Modify or create derivative works
Reverse engineer or decompile the software
Bypass security protections
Distribute or resell the platform without authorization
Use the platform for illegal activities
Attempt unauthorized access to system infrastructure
Violation of these restrictions may result in termination of the license.
5. User Accounts
Access to certain software services requires user account registration. Users agree to:
Provide accurate account information
Maintain confidentiality of login credentials
Notify Metapher of unauthorized account access
Users are responsible for activities conducted through their accounts. Metapher may suspend or terminate accounts for violations of this agreement.
6. Subscription and Payment Terms
Certain software features may require paid subscriptions. Payments may be processed through third-party payment providers including:
Razorpay
PayPal
Payoneer
Direct bank transfer
Subscriptions may be billed on a recurring basis. By subscribing, users authorize recurring charges according to the selected billing plan. Subscription fees are generally non-refundable, except as specified in the Cancellation & Refund Policy.
7. Software Updates
Metapher Media Labs may periodically release updates, patches, security improvements, and feature enhancements. Users agree that software updates may be applied automatically where applicable. Updates may modify functionality to improve performance or security.
8. User Content
Users may upload or submit content through the software platform, including files, documents, project assets, workflow data, and collaboration messages. Users retain ownership of their content. However, by uploading content, users grant Metapher Media Labs a limited license to store, process, and display the content solely to provide the service functionality.
Users are responsible for ensuring that their content complies with applicable laws, does not infringe intellectual property rights, and does not contain malicious code.
9. Intellectual Property
All software, technology, and platform infrastructure are the intellectual property of Metapher Media Labs. This includes software code, system architecture, design elements, trademarks, documentation, and branding. Users may not claim ownership or intellectual property rights to the platform. Unauthorized use of intellectual property is prohibited.
10. Third-Party Services
The software platform may integrate with third-party services such as payment processors, cloud hosting services, analytics platforms, and external integrations. Use of such services may be subject to their own terms and privacy policies. Metapher Media Labs is not responsible for third-party service availability or policies.
11. Data Protection and Privacy
Metapher Media Labs processes personal data in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and California Privacy Rights Act (CPRA). Users should review the following documents for details on how personal data is collected, processed, and protected:
Metapher Media Labs implements reasonable security measures including encrypted data transmission, secure hosting infrastructure, access control mechanisms, and monitoring systems. However, no digital platform can guarantee absolute security. Users are responsible for maintaining the security of their accounts.
13. Disclaimer of Warranties
The software is provided "as is" and "as available". Metapher Media Labs does not guarantee that the software will be uninterrupted, the platform will be error-free, or the service will meet specific user expectations. Users assume all risks associated with the use of the software.
14. Limitation of Liability
To the maximum extent permitted by law, Metapher Media Labs shall not be liable for:
Indirect damages
Loss of data
Loss of revenue
Business interruptions
Damages resulting from third-party integrations
Total liability shall not exceed the amount paid by the user for the service in the preceding 12 months.
15. Termination
Metapher Media Labs may terminate this license if users violate this agreement, misuse the platform, fail to pay subscription fees, or engage in unlawful activity.
Upon termination:
Access to the software may be revoked.
User data may be retained or deleted according to applicable policies.
16. Compliance with Laws
Users agree to comply with all applicable laws including intellectual property laws, privacy regulations, export control regulations, and digital security laws. Users are responsible for ensuring lawful use of the platform.
17. Export Compliance
The software may be subject to export control laws. Users agree not to export or transfer the software to jurisdictions prohibited by applicable laws.
18. Changes to This Agreement
Metapher Media Labs may update this EULA periodically to reflect regulatory requirements, product improvements, or operational changes. The updated version will be posted on this page with a revised effective date. Continued use of the software constitutes acceptance of the updated terms.
19. Governing Law
This EULA shall be governed by the laws of India, without regard to conflict of law principles. Any disputes arising under this agreement shall be subject to the jurisdiction of courts located in India.
20. International Users
Users accessing the software from outside India acknowledge that their data may be transferred internationally. Metapher Media Labs implements safeguards to ensure compliance with applicable privacy regulations including GDPR.
21. Contact Information
For questions regarding this End User License Agreement, contact:
